Cooke Policy

A cookie is a small file which asks permission to be placed on your computer hard drive. Cookies allows websites to respond to you as an individual.

Among the main cookies that are used on this site, we have:

Google Analytics: These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Read Google Privacy to find out more.
You can opt-out of being tracked by Google Analytics across all websites by making use of the Google Analytics opt-out tool. Specifically:  _utma, _utmb, _utmc ,_utmz

Hotjar: We may use Hotjar to analyse how users navigate and utilise the site, if you are looking to not be tracked by Hotjar or any site that uses Hotjar, you may do so by following the steps on Hotjar’s  Do Not Track page.

Cookies set by the Hotjar script 

NameDescriptionDuration
_hjClosedSurveyInvitesHotjar cookie that is set once a visitor interacts with an External Link Survey invitation modal. It is used to ensure that the same invite does not reappear if it has already been shown.365 days
_hjDonePollsHotjar cookie that is set once a visitor completes a survey using the On-site Survey widget. It is used to ensure that the same survey does not reappear if it has already been filled in.365 days
_hjMinimizedPollsHotjar cookie that is set once a visitor minimizes an On-site Survey widget. It is used to ensure that the widget stays minimized when the visitor navigates through your site.365 days
_hjShownFeedbackMessageHotjar cookie that is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if the visitor navigates to another page where it is set to show.365 days
_hjidHotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.365 days
_hjRecordingLastActivityThis should be found in Session storage (as opposed to cookies). This gets updated when a visitor recording starts and when data is sent through the WebSocket (the visitor performs an action that Hotjar records).Session
_hjTLDTestWhen the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.Session
_hjUserAttributesHashUser Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated.Session
_hjCachedUserAttributesThis cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. These attributes will only be saved if the user interacts with a Hotjar Feedback tool.Session
_hjLocalStorageTestThis cookie is used to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie. The data stored in_hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created.Under 100ms
_hjIncludedInPageviewSampleThis cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site’s pageview limit.30 minutes
_hjIncludedInSessionSampleThis cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site’s daily session limit.30 minutes
_hjAbsoluteSessionInProgressThis cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.30 Minutes

The CMS: We use a WordPress CMS for this site. This system uses cookies for logged in users and commentators. These cookies are purely a convenience, set up so that the visitor won’t need to re-type all their information again if they want to leave another comment. To find out more please read WordPress Cookies.

We sometimes embed photos and video content from websites such as YouTube, Vimeo, Flickr, etc. As a result, when you visit a page with embedded content from one of these sites, you may be presented with their own cookies.

You may choose to accept or decline cookies. Disabling cookies preferences may limit the full experience of our site.

DISABLING COOKIES IN POPULAR DESKTOP BROWSERS

Firefox version 3.5 or later

  • In the “Tools” menu, select “Options”
  • Under the “Firefox will:” dropdown, select “Use custom settings for history”
  • Uncheck the “Accept Cookies from Sites” box to block all cookies Or
  • Click the “Exceptions” button to enter specific websites that you wish to allow/disallow to set cookies

Internet Explorer version 6 or later

  • In the “Tools” menu, select “Internet Options”
  • Click the “Privacy” tab
  • Move the “Settings” slider up or down to adjust your cookie acceptance settings (moving the slider all the way to the top will block all cookies) Or
  • Click the “Sites” button to enter specific websites that you wish to allow/disallow to set cookies

Safari version 4 or later

  • Click the geared wheel icon in the top right of your browser window.
  • Select “Preferences”
  • Select the “Security” tab
  • Under “Accept Cookies:”, click the “Never” option to block all cookies

Chrome version 4 or later

  • Click the wrench icon in the top right of your browser window
  • Select “Options”
  • Click the “Under the Hood” tab
  • Click the “Content Settings” button
  • Click the option to “Block sites from setting any data” to block all cookies Or
  • Click the “Exceptions” button to enter specific websites that you wish to allow/disallow to set cookies

LINKS TO OTHER WEBSITES

The site may contain links to other websites of interest. We cannot be responsible for the protection and privacy of any information which you provide while visiting such sites; such sites are not governed by this privacy statement.